Can I pay in installments?
Yes, for many packages, we allow payment in phases—usually an initial deposit followed by the balance before the travel date. […]
FAQ
What payment methods are accepted?
We accept UPI, credit/debit cards, bank transfers, and secure online payment gateways. For international clients, we use globally accepted payment
Do you charge a separate planning or consultation fee?
For basic queries, no. But for complex or premium itineraries, we may charge a small service fee, which will be
How transparent is your pricing?
100% transparent. We share detailed breakdowns and estimates before you book. There are no hidden fees or surprise charges.
Are Travel Mata’s packages more affordable than online platforms?
In most cases, yes. We scan multiple platforms, compare deals, and use our vendor network to ensure you get the
Can I book just a consultation without purchasing a package?
Yes, we offer standalone travel consultations to help you plan your trip, even if you prefer to do the bookings
Will I receive a final itinerary and documents before travel?
Yes, you’ll receive a complete travel kit including your day-wise itinerary, booking confirmations, emergency contacts, travel tips, and destination-specific information.
What happens if something goes wrong during my trip?
We provide 24/7 customer support during your journey. Whether it’s a missed connection, hotel issue, or weather disruption, we’re here
What if I need to cancel or reschedule my trip?
We assist with cancellations or changes based on the policies of hotels, airlines, and other vendors. We always communicate possible
Can you help with last-minute bookings?
Yes, depending on the season and destination, we can build quick itineraries and make urgent bookings. We’ll do our best